| AC | Type of electrical current where the flow of electric charge periodically reverses direction. |
| Call Detail Records | Call Detail Records (CDRs) are electronic records that contain information about a telephone call or communication session. |
| Call Forwarding | Feature that allows an incoming call to be redirected or forwarded from one phone number to another. |
| .csv | A plain text file format used to store tabular data. |
| Diagnostics | Processes, tools, and techniques used to identify, analyze, and solve problems or issues within Command Center. |
| DC | It is a type of electrical current where the flow of electric charge is unidirectional, meaning it flows in one direction only through a conductor. |
| DID | Direct Inward Dialing (DID) is a telephone service that enables a phone number to connect directly to a specific phone within a business, bypassing menus or queues and eliminating the need to dial an extension. |
| Domain | Grouping of network devices, computers, or resources that share a common set of rules, procedures, or functions. |
| e911 / Emergency Address | An E911 address, also known as an Enhanced 911 address or Emergency 911 address, refers to the specific physical address associated with a phone number for emergency response purposes in the United States and Canada. |
| Line | Refers to a physical or virtual pathway that allows communication signals to be transmitted between locations. |
| Line Type | In telecommunications, the term “line type” refers to the specific characteristics and capabilities of a telecommunications line or circuit. It defines how the line is configured and what types of services or communications it can support. |
| MAC Address | A MAC (Media Access Control) address is a unique identifier assigned to a network interface card (NIC) for communication on a network segment. It is used to ensure that data packets are delivered to the correct device within a local network, facilitating proper network management and security. |
| Notifications | Notifications are alerts delivered to users or systems to inform them about important events that require their attention. |
| Phone Number | Unique numerical identifier assigned to a specific telephone line or device, allowing it to be reached by other telephones or communication devices within a telecommunications network. |
| Port | Physical interface on a device or network that allows for the connection of telecommunications equipment. |
| Porting | Refers to the process of transferring or moving a phone number from one service provider to another. |
| Power State | Operational state of a power source in relation to its power supply. |
| RF-Band | RF-band refers to the range of frequencies used for radio frequency (RF) communications. |
| RSRP | Reference Signal Received Power (RSRP) is a metric used in wireless communications to measure the power level of a reference signal received from a cell tower. |
| RSRQ | Reference Signal Received Quality (RSRQ) is a metric used in wireless communications to measure the quality of the received reference signal. |
| RSSI | Received Signal Strength Indicator (RSSI) measures the power level of a received radio signal, expressed in decibels (dBm). |
| Serial Number | Unique identifier assigned to an individual piece of hardware. |
| SIM | Small, removable card that is used in mobile phones and other devices to authenticate subscribers and allow them to access mobile networks. |
| Status | Operational state or condition of a service and/or device. |
| Temp DID | A phone number assigned temporarily for a specific duration or purpose. |
| User Roles | Predefined sets of permissions and capabilities assigned to individual users within a system, application, or organization. |
| Virtual IP | A IP address that does not correspond to an actual physical network interface or device. Instead, it is assigned to a virtual network resource such as a virtual machine (VM), load balancer, or a network service running on a cluster of servers |