MarketSpark's Command Center Location view allows users to view and interact with their location, lines, and equipment. Users can navigate to the Location view through the Locations table "Name" column or Diagnostic card on the Dashboard.
- Location
- General tab
- Lines tab
- Diagnostics tab
- Equipment tab
Location
The location page consists of a header and 4 tabs
- Location name and status
- Online - green
- Trouble - orange
- Offline - red
- Location edit
- Name
- Site and e-911 address
- Site access information
- Site contacts
- General, Lines, Diagnostics, and Equipment tabs
General tab
The General tab displays all relevant background information on the Location.
- Support Ticket creation card
- Site Information card
- All information inputted into Location Creation/Edit will be displayed here
- Contacts card
- All contact information inputted into Location Creation/Edit will be displayed here
- Media card
- All media uploaded by your MarketSpark service delivery team
- Notes card
- Create and review notes relevant to a sites information not already stored
- Call Detail Records card
- Download all CDRs at a location
- Download all organization's CDRs here.
- Download all CDRs at a location
Lines tab
The Lines tab displays all relevant background information on the Location.
- The lines tab will display a table with line status, type, and if any additional features enabled
- Users are able to edit a line's detail information and e-911 address
Diagnostics tab
The Diagnostics tab displays vital information on your power source and signal.
A: Power Source card
- Power source status - AC or DC
- Battery state - will let you know if battery is low, good, or needs replacement
C: Signal card
- View more and refresh signal
- Signal quality metrics
Equipment tab
The Equipment tab will show all equipment installed at the location.